Shipping info for Fine Area Rugs and Carpets
Shipping & Returns
All shipping is direct to the customer from the weaver via air using common carriers like FedEx, UPS or DHL. Orders are sent to the warehouse within 24 hours of placing the order and typically ship within 5 days. Most shipments originate in India or Nepal, and occasional delays can be caused by weather, customs procedures, local festivals, and various other unforeseen events. Products can arrive within a week, or can take more than 4 weeks, though this is unusual. Tracking information will be provided after the item has shipped, and it is the responsibility of the purchaser to make arrangements with the carrier for final delivery. Larger items may be packed in wooden crates or on pallets. Deliveries may require tools to unpack and more than one person to move. It is the responsibility of the purchaser to receive, unpack, and install such shipments. Area Rugs & Carpets will assist with shipping logistics wherever possible.
Returns are accepted with a 50% restocking fee.